During an implementation, it is key to find a partner that trusts you and you trust, who doesn’t need to discuss every small detail and who respects the way your company is run. We found that, and more, in LS Retail.
Let the standard solution be the guideline. It is always better to adapt human behavior than mistreating a system to support your old habits.
We had expectations on how much the system might have improved our sales, but when we saw the metrics, we were taken aback – LS Recommend has grown our margins and basket size much more than we expected.
LS Recommend has improved the quality of our customer service and increased our revenue on third-party products.