Nikin

Nikin

Swiss fashion and lifestyle brand Nikin from Lenzburg has made a name for itself with its slogan "tree by tree".

  

By keeping the promise to plant a tree for every product sold, they are counteracting global deforestation with more than 1.5 million trees planted. Their products are GOTS (Global Organic Textile Standard) certified, which guarantees that they have always been produced sustainably and fairly. 

Nikin’s textiles are largely made of organic cotton in combination with recycled polyester. Other materials include sustainable alternatives such as bamboo or cotton from recycled jeans.  

Business case 

Nikin fulfils thousands of orders weekly. The sales result exclusively from their own online shops and their B2B clients. The orders have to be recorded and processed both logistically and in terms of accounting within a very short time. Their business is made more complicated by challenges such as article variants, connection of their warehouse with an external supplier in Germany and customs clearance to Europe. When researching a new software solution, Nikin looked for a system that would help them bring orders into a smooth and efficient workflow, connecting financial accounting, warehouse, logistics and customer service. In addition, the software should provide data transparency and offer ways to save time, thus promoting and supporting the company's growth.

The solution 

When assessing the different options in the market with tech company OTE GmbH, Nikin decided that LS Central SaaS, LS Retail’s unified commerce software system running in the cloud, was the right fit for their company. They made their decision on the basis of four factors: connectivity, organization, transparency and efficiency. The new system would allow the company to automate its workflows and processes, which meant easier data management. The broad functionality that comes as standard with LS Central was fully in line with the business model the company wanted. 

The cloud version of LS Central runs in the Microsoft Dynamics 365 cloud and is available as a Software as a Service (SaaS). For Nikin, the SaaS model deployment proved to be the best solution, by ensuring high availability and security while supporting Nikin's ambitious scalability requirements

The project had to be completed under Covid-19 conditions in less than 4 months and demanded a lot from each person who was involved. "Nikin entrusted us with the company without ever having met us in person. With confidence in our expertise and in LS Central, we had full energy to deliver the project in the best possible way.” says Britta Sauer-Böhm, Project Leader at OTE GmbH. “The key users embraced the short duration of the project during a period of high order volume, the change to their established processes and the use of a system that was unfamiliar to them. Without their commitment, it would not have been possible." 

Customer and IT partner agree to say that what made their project so successful is mutual trust. Nicholas Hänny, CEO of NIKIN AG, value the cooperation with OTE GmbH for two reasons. "Firstly, the very efficient and timely implementation and secondly, the personal collaboration. There are countless examples that show that OTE is extremely good at putting itself in our customers' shoes and thus gives us valuable input that goes beyond the topic of technology." 

Benefits 

With their new solution, Nikin enjoys: 

  • A seamless flow of orders from various online shops into the ERP system 
  • Reliable, streamlined data processing  
  • Connection to the Shopify webshop system 
  • Interface to the external warehouse in Germany 
  • Variant structures and article master data management 
  • Effortless management of salaries with automated fee and payroll accounting 

The team at Nikin is very pleased with the progress of the project so far and looks forward to continuing to implement LS Retail technologies that will enable our smooth order processing and all the comforts of a unified e-commerce.  

Nicholas Hänny, CEO and founder at Nikin

LS Retail Partner

OTE

OTE specializes in offering ERP and POS solutions for various sectors in the retail industry. Another area on which the all-rounder OTE GmbH focuses is the food industry. Projects are realized in-house from consulting, software architecture, development, ERP implementation and maintenance to infrastructure.  

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