The company was dealing with a multitude of classic issues faced by rapidly expanding businesses. Although growth was strong and all operating processes were in place, what was lacking was an integrated software system that reflected the state of the business in real time. Road Café needed:
"We looked at every challenge posed in this project as an opportunity to do better and go that extra mile. Whether it was regional language barriers or unique customization requirements, we were excellently supported by the team at Road Café and Godrej Infotech Limited to find workable solutions to all of our problems. One of the most exciting aspects of this project was conducting the go-live activities after midnight so as to avoid disrupting the normal functioning of the cafes."
In our business, the right timing holds the key to our bottom line. We import some of the finest coffee beans from across the globe. Maintaining the optimal level of supplies at all our cafés is extremely important. Having the LS Nav system in place makes it extremely easy for us to make real time decisions.
The NAV inter-company configuration has streamlined our sales and purchase order processes, reducing significant amount of manual effort. Looking back, we are extremely pleased to have taken the decision to opt for an ERP system. The in-depth experience of the consultants at Godrej Infotech Limited greatly simplified the complex processes right from requirements to rollout. Having seen the benefits of what such as system can do, we are excited about implementing further enhancements and upgrades.