Operational gains were no less dynamic. LS Nav’s complete integration to smart scale and packaging systems saved dozens of man-hours on new item additions and daily price updates - and saved hundreds of dollars a day in incorrect rings and costly price checks. The efficiency of LS Nav also enabled high-speed checkout, no matter whether discounts have to be applied, or what tender is used. The true operations hero comes in the amazing array of management reporting and business intelligence, staff scheduling/time-tracking and attention to hourly reports. The implementation of LS Nav has returned thousands of dollars monthly as Freshfields Farm has been able to adjust its staff, products, and promotions almost instantaneously, enhancing customer service, confidence, and buying. As it looks to the future, Freshfields Farm maintains an strong relationship with LS Retail through its partner, Navisiontech, who continuously provides full support and LS Nav upgrade implementations.
As we deploy the unique mobile customer services and loyalty apps from LS Omni, LS Retail’s customer relationship management system will guide us in our understanding of how to serve people better. Thus, LS Retail and Navisiontech will provide us the tools to aid us in making Freshfields Farm the ultimate retail destination for the finest-quality and freshest meats and produce in the Southeast.
LS Nav has provided us with the means of finding new and better ways to take care of our customers who have been very loyal to us over the years. In the end, LS Retail and our partner Navisiontech will enable us to continue to grow.