Unified, modular POS and business management software solutions

LS Retail software solutions allow us to streamline everyday work of store employees, improve customer service (for example by reducing order processing time), win new customers and increase sales volumes.

We now have a very clear visibility of everything that’s going on, and much better control over our finances.

Trying to get new functionality to work with our existing system was a frustrating, expensive experience. We needed fast, accurate information throughout the business, and we needed more control—from the shop floor to the warehouse—to help us save money and improve our customer service.

When we took the decision in 2007, our turnover was 100 million SEK, but today it's around four times that amount, yet we've hardly had to increase manpower or costs in administration. All things considered we could never have had this growth without the software solutions we have today.

Using LS Central has allowed us to bring our accounting and inventory management into one system. Streamlining these processes has helped provide more information which is leading to better business decisions.

With LS Central, EDEA solved many issues related to inventory management. Now we plan each item replenishment and have dramatically decreased under- and overstocks.

Hobbycraft’s owners [private equity firm] Bridgepoint had invested to grow the business dramatically and, although the previous system’s platform worked, it was not feasible to continue with it for our growth plans. We needed a different system”

In choosing an IT supplier, it was important to us that the project and its implementation would also be a major strategic issue for our partner. As a large IT service provider, CGI was a positive surprise in this respect. From the tendering stage on, it was clear that they too were excited about being part of Finland's first implementation project involving an end-to-end system specifically designed for retail.

With LS Central SaaS, we now have a platform that's going to last for many years.

Simultaneous visibility into customers’ different reservations and preferences gives us new opportunities to improve customer experience and to identify customer requirements. This will help us better develop products that are even more customer-oriented.