Guest-centric hotel and
property management software

Your guests are the heart of your business. Finally there is a software platform that gets it.


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The holistic solution for hotels and resorts

Do you use disparate software systems to run your business mix of accommodation, retail, booking services, and restaurants? Then don’t be surprised if your data is inconsistent, your costs are through the roof, and you have no idea who your guests are.

With LS Retail, you can run your hotel, hospitality, retail, and event business within just one platform. You get all the in-depth industry functionality you need without ever having to switch systems. And since all your information is within one database, you get total visibility over your whole enterprise and your guests.

i-PMS hotels
Property Management System (PMS)

Get all the information you need about your property and your guests. Manage guests, groups and corporate bookings. Get a real-time overview of maintenance, housekeeping and reservation status, and maximize room occupancy. Recognize returning guests, and delight them with personalized offers and special touches. 

Learn more about LS Central for hotels

 

i-retail hotels
Retail

Take advantage of deep sales, promotions and stock management functionalities. Sell items in your stores, on stationary and mobile POS devices, and on the e-commerce site. Set prices, items and offers centrally. Manage your inventory optimally, minimizing out-of-stocks while reducing working capital using a mix of automated and manual tools.

Learn more about LS Central for retail

 

i-food and beverages F&B hotels
Food and Beverages (F&B)

Get all the tools you need to manage your restaurants, catering and food preparation services. Take orders at the Point of Sale and send them straight to the kitchen. Create recipes, menus and meal deals centrally. Manage table service and room service, and give your guests the quick, attentive service they deserve.

Learn more about LS Central for restaurants

i-activities facilities services hotels
Activities, facilities and extra services

Let your guests book a spa treatment, a massage or a personal trainer on your website, or at the hotel. Rent bikes, gym sets or ski equipment. Offer planning services for conferences, weddings, trade show and other special events, and manage it within the same platform all the way from room booking to ticketing to catering.

Learn more about LS Activity

A personalized view for each role

Speed up service, prevent shrinkage and simplify access to key information. The system’s role-based design empowers you to set what information and functionality employees can see based on their user role and permission level.

Perform registration duties, make room reservations and track and report room status and rates.

With LS Central for hotels, you can easily:

  • recognize and acknowledge returning guests
  • manage individual, group and corporate bookings
  • add tasks and comments to reservations
  • see real-time housekeeping and maintenance status
  • add dining, health, or other service charges to the room within the same system
  • split charges to different invoices
  • handle room changes and add upsells and upgrades
  • manage transactions on reservations after departure date
  • handle early checkout
  • settle payments without checking out
LS Central for hotels-roles-front desk-surface studio

Plan and coordinate the day-to-day operations of your hotels, from reservations to business development to special events.

With LS Central for hotels, you can use a single software system to:

  • plan staff rosters based on need
  • track employee cost, performance and attendance
  • manage inventory and replenishment
  • handle purchasing and vendors
  • manage budgets and monthly and year-end financial statements
  • keep track of the business using BI reports
  • ABS Revenue Cue
  • access booking statistics by period and channel

 

LS Central for hotels-roles-hotel manager-tablet-back office

Monitor and manage your investments with real-time, reliable data across your entire hotel chain.

With our unified platform, you can:

  • manage contracts for corporate guests and agents
  • handle group reservations
  • create offers and promotions that maximize profitability and guest satisfaction
  • ensure accurate guest folios
  • manage rates and restrictions
  • improve business performance using intelligence analytics tools
  • create and handle allotments
  • manage remaining transactions or problematic invoices
  • handle no shows and overbookings
LS Central for hotels-roles-back office-tablet-mobile

Increase occupancy of your accommodation, meeting and leisure facilities, and maximize your hotel brand’s visibility and revenue.

Get more out of your marketing efforts with LS Central for hotels:

  • recognize returning guests and personalize their experience
  • create packages that include dining, spa, and room options
  • track the effect of your offers and promotions
  • manage loyalty programs and rewards
  • get real-time customer insights
  • manage guest relationships
LS Central for hotels-roles-marketing manager-tablet-surface pro

Put the guest journey at the center

 

Imagine being able to recognize returning guests, and to delight them by offering a speedy check in, their preferred room choice and personalized room, spa and dining options. With LS Central for hotels, you can. Keep track of each customer’s past interactions and preferences, from room requirements to favorite drinks at the bar and beyond. Use intelligent analytics tools to make your guest profiles more precise and meaningful, and use this knowledge to show your guests that you really know them, and care.
 

industry banner hotels
Book

Offer secure reservations, compliant with international regulations, for your rooms and facilities. With LS Central, guests can book accommodation and extras in your hotels on your brand’s website, on booking engines, through third party agents as well as on the hotel premises. And if they are returning guests, you will be able to see it – and prepare for their arrival.

Add

Let your guests add extra services when and as they want, during and after booking, online, in person, or on the phone. No matter if it’s a flower bouquet and a bottle of wine in the room to celebrate a birthday, or renting a conference room with light refreshments for an important business meeting, with LS Central you can satisfy all your guests’ requirements, any time.

Check-in

Check guests in quickly and smoothly. Recognize returning customers and make their experience memorable with personalized touches. With LS Central for hotels, you will never again have to ask a customer “Have you stayed with us before?”

Enhance

With LS Central, you can add extra services to a guest’s bill any time during their stay, from any Point of Sale. Entice customers with personalized spa packages, dining offers, or simply add any extra services they require – from transport, to business facilities, to laundry services – to their room.

Reward

Encourage guests to return with enticing loyalty programs. Use customer data to personalize rewards, and let your guests spend their points as they prefer, whether it is free nights, extra services, or VIP experiences.

Check out

Make the checkout process as quick and smooth as your customers demand. With LS Central for hotels you can let guests check out as they please – at the desk, online, via mobile.

Complete overview

Follow the customer journey from the beginning until the end and all steps in between. Learn how your customers find you, and aid their discovery process across search and booking engines.

You have questions, we have answers

Choosing the right business management software for your retail stores, whether big or small, can be an overwhelming experience, but we are here to help and assist you in answering your questions. Just contact us!

Get an estimate Talk to our experts

Step up your hotel experience with LS Central for hotels

i-ls central for retail-easy to use
Speed up training times

The intuitive interface and the use of user roles mean that your employees can be up and running with just an hour of system training.

i-LS Central for retail-ecommerce-open architecture
Train staff once for many roles

With a single system you can train employees just once, and then move them from the front desk to the restaurant, spa or tour booking service, as needed.

i-LS Central for retail-staff management-Sales commission
Work from anywhere

Keep track of the business, from current occupancy to housekeeping to analytics, and provide services to your guests from any mobile device.

i-LS Central for retail-reports-Data-driven decisions
Run a global enterprise

Manage an international chain: LS Central for hotels is available in multiple languages and supports various currencies, tax structures and rules.

i-restaurants and food service-Slash your restaurants losses
Cut IT costs

Using a single platform means that you can cut the number of vendors, solutions and integration points needed.

i-LS Central for retail-staff management-Loss prevention
Select your deployment option

LS Central for hotels can be deployed purely in the cloud, on premises, or with a hybrid setup – whichever way suits your business best.

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Don’t buy Retail Management Software until you read this

Learn the 7 most common mistakes business owners make when selecting retail POS, ERP and accounting software, and how to avoid them.

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