Guest-centric hotel and property management software
The holistic solution for hotels and resorts
Do you use disparate software systems to run your business mix of accommodation, retail, booking services, and restaurants? Then don’t be surprised if your data is inconsistent, your costs are through the roof, and you have no idea who your guests are.
With LS Retail, you can run your hotel, hospitality, retail, and event business within just one platform. You get all the in-depth industry functionality you need without ever having to switch systems. And since all your information is within one database, you get total visibility over your whole enterprise and your guests.
Property Management System (PMS)
Get all the information you need about your property and your guests. Manage guests, groups and corporate bookings. Get a real-time overview of maintenance, housekeeping and reservation status, and maximize room occupancy. Recognize returning guests, and delight them with personalized offers and special touches.
Retail
Take advantage of deep sales, promotions and stock management functionalities. Sell items in your stores, on stationary and mobile POS devices, and on the e-commerce site. Set prices, items and offers centrally. Manage your inventory optimally, minimizing out-of-stocks while reducing working capital using a mix of automated and manual tools.
Food and Beverages (F&B)
Get all the tools you need to manage your restaurants, catering and food preparation services. Take orders at the Point of Sale and send them straight to the kitchen. Create recipes, menus and meal deals centrally. Manage table service and room service, and give your guests the quick, attentive service they deserve.
Activities, facilities and extra services
Let your guests book a spa treatment, a massage or a personal trainer on your website, or at the hotel. Rent bikes, gym sets or ski equipment. Offer planning services for conferences, weddings, trade show and other special events, and manage it within the same platform all the way from room booking to ticketing to catering.
A personalized view for each role
Speed up service, prevent shrinkage and simplify access to key information. The system’s role-based design empowers you to set what information and functionality employees can see based on their user role and permission level.
Perform registration duties, make room reservations and track and report room status and rates. With LS Central for hotels, you can easily:
- recognize and acknowledge returning guests
- manage individual, group and corporate bookings
- add tasks and comments to reservations
- see real-time housekeeping and maintenance status
- add dining, health, or other service charges to the room within the same system
- split charges to different invoices
- handle room changes and add upsells and upgrades
- manage transactions on reservations after departure date
- handle early checkout
- settle payments without checking out
Plan and coordinate the day-to-day operations of your hotels, from reservations to business development to special events. With LS Central for hotels, you can use a single software system to:
- plan staff rosters based on need
- track employee cost, performance and attendance
- manage inventory and replenishment
- handle purchasing and vendors
- manage budgets and monthly and year-end financial statements
- keep track of the business using BI reports
- ABS Revenue Cue
- access booking statistics by period and channel
Monitor and manage your investments with real-time, reliable data across your entire hotel chain. With our unified platform, you can:
- manage contracts for corporate guests and agents
- handle group reservations
- create offers and promotions that maximize profitability and guest satisfaction
- ensure accurate guest folios
- manage rates and restrictions
- improve business performance using intelligence analytics tools
- create and handle allotments
- manage remaining transactions or problematic invoices
- handle no shows and overbookings
Increase occupancy of your accommodation, meeting and leisure facilities, and maximize your hotel brand’s visibility and revenue. Get more out of your marketing efforts with LS Central for hotels:
- recognize returning guests and personalize their experience
- create packages that include dining, spa, and room options
- track the effect of your offers and promotions
- manage loyalty programs and rewards
- get real-time customer insights
- manage guest relationships
You have questions, we have answers
Choosing the right business management software for your retail stores, whether big or small, can be an overwhelming experience, but we are here to help and assist you in answering your questions. Just contact us!
Step up your hotel experience with LS Central for hotels
Speed up training times
The intuitive interface and the use of user roles mean that your employees can be up and running with just an hour of system training.
Train staff once for many roles
With a single system you can train employees just once, and then move them from the front desk to the restaurant, spa or tour booking service, as needed.
Work from anywhere
Keep track of the business, from current occupancy to housekeeping to analytics, and provide services to your guests from any mobile device.
Run a global enterprise
Manage an international chain: LS Central for hotels is available in multiple languages and supports various currencies, tax structures and rules.
Cut IT costs
Using a single platform means that you can cut the number of vendors, solutions and integration points needed.
Select your deployment option
LS Central for hotels can be deployed purely in the cloud, on premises, or with a hybrid setup – whichever way suits your business best.
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