One source of truth across every ship
Data is managed centrally, allowing the business to update products, pricing, menus, inventory rules, and promotions from the same place across all vessels and routes. New and seasonal items only need to be created once and can be deployed everywhere automatically, reducing manual setup work and inconsistencies between ships.
Faster payment processing leads to smoother checkouts
With LS Pay, checkouts are faster, transactions are automatically reconciled, and payment handling is simpler for staff, helping reduce handling time and improve the guest experience.
Performance is easily tracked across the business
With the Analytics for LS Central add-on, Go Nordic Cruiseline can access deeper insight into sales performance, inventory movement, product popularity, and operational trends – giving management a clear and reliable picture of historical trends.
Bookings management is now manageable from the same platform
The Bookings for LS Central add-on supports the management of reservations, scheduled services, and venue capacity across onboard operations. By centralizing booking processes, staff can manage customer flow more effectively, optimize seating and service availability, and improve the overall guest experience.
Inventory tasks are completed faster thanks to mobile devices
Mobile Inventory for LS Central enables staff to carry out inventory tasks directly from handheld devices, including stock counts, replenishment, receiving, and transfers between locations.
Faster order fulfillment across onboard restaurants
The Kitchen Display System for LS Central add-on improves coordination between front-of-house teams and kitchen operations across multiple onboard restaurants. Orders can be routed instantly to the appropriate preparation stations, helping reduce errors, and speed up service.
As Kim Heiberg, EVP and Head of Go Nordic Cruiseline, puts it:
“The implementation of the full LS Central suite gives us complete control, flexibility, and insight, allowing our teams to deliver exceptional experiences to every guest. We look forward to continued growth and innovation with LS Central's capabilities.”
Fragmented data led to slower growth
Before LS Central, Go Nordic Cruiseline was running on fragmented systems with limited visibility across onboard operations. Managing master data was slow and resource-heavy, with a large, centralized team needed to keep finance and operations in sync. Getting new or seasonal products onto shelves quickly was harder than it needed to be, and reporting across the business was patchy at best.
The setup worked until the complexity of running two full-service ships made it clear that disconnected systems were a constraint.
A platform designed to support cruise ship management
Go Nordic Cruiseline needed a single platform that could handle both retail and hospitality, deliver real-time visibility, support secure payment processing, and scale without adding operational complexity. The solution also had to work in a maritime environment, which meant accounting for the realities of offshore connectivity.
For Go Nordic Cruiseline’s need, LS Central checked all the boxes. Implemented by RTS Business Solutions, a local LS Retail partner with deep expertise in maritime operations. the setup combines a SaaS-based central and back-office configuration with a hybrid component server to keep onboard sales running reliably regardless of connectivity.
With a unified platform in place, Go Nordic Cruiseline is positioned to expand services, respond faster to guest demand, and keep raising the bar on the onboard experience.
