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7 ways the Covid-19 pandemic will transform physical retail stores long-term
7 ways the Covid-19 pandemic will transform physical retail stores long-term

The Covid-19 crisis has forced retailers to transform at a speed hardly seen before in the industry. In just a few months’ time contactless shopping and payments have become mainstream, eCommerce ...

Why organizational change projects fail and how to prevent implementation disaster
Why organizational change projects fail and how to prevent implementation disaster

New IT installations often fail. At least that’s the widespread belief surrounding organizational change initiatives today.

Reimagining the restaurant experience in 2021 and beyond: 6 trends
Reimagining the restaurant experience in 2021 and beyond: 6 trends

After months of quarantine, closures and social distancing, what does the future hold for restaurants in the post-Covid world?