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Work with an LS Retail consultant in your region and get tailored service for your industry

Our reliable and responsive team will help you solve challenges and reach your goals

Consulting services

What can LS Retail Consulting
do for you?

No matter what your needs are – we have the expertise to get you where you need to be.

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Migrate to SaaS
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Migrate to SaaS

Make your migration to Software as a Service (SaaS) simpler with the support of our expert team. From architecture and data migration to managing integrations and extensions, we’re here to ensure a smooth transition and keep your business operational every step of the way.

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Match services for each customer
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Match services for each customer

To help you effectively assess each project or estimate the implementation process, our consultants can join your scope meetings to get things started, assist with targeted demos, and provide or clarify information about our products and services before moving forward.

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Shorten implementation time
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Shorten implementation time

We can help you significantly reduce your implementation time and save on costs by addressing areas of uncertainty, so you can stay on track during implementation and ensure a quick process – whether you need us for a few ad-hoc hours or the whole process.

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Reduce project risk
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Reduce project risk
Not sure how to tackle new challenges? Our consultants have years of experience in various industries and can provide you with the capability and capacity needed for a successful implementation of complex projects – or just give you more hands if you need it.
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Improve business processes
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Improve business processes
A smooth process means ease of implementation, successful launch, and the ability for you to take your project further. When you have the advantage of an LS Retail consultant, you can get immediate feedback into development and ensure optimization for the go live.
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Build knowledge
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Build knowledge

Working with our consultants ensures you get the latest knowledge of LS Retail products that you can use even after the project is done. We can help you figure out the optimal way to fulfill your requirements based on your industry while staying as close to the standard as possible.

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Strengthen connections
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Strengthen connections

LS Retail consultants are all about collaboration. We want to work with you to identify pain points, overcome challenges, and provide you with all the tools you need to feel confident about our software solutions and what they can help you achieve.

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Train your experts
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Train your experts
Our consultants can provide your staff with tailored sales and product training through the LS Academy program, which can be done either online or on-site at your location. We also offer customized training options to make sure you have the right knowledge and tools at your disposal.
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Access advanced technical support
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Access advanced technical support

Receive expert 2nd and 3rd level technical support through the LS Retail MaxAttention initiative, aimed at delivering tailored assistance from LS Retail specialists. Whether you’re a customer or partner, our dedicated team is available to address your specific needs.

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We aim to increase the success of our partners and customers worldwide

LS Retail Consulting can give you the right support at the right time

Consultants at LS Retail are happy to share their expertise in LS Retail products and add-ons, as well as their extensive knowledge of retail, restaurants, hotels, pharmacy, and a variety of verticals. When you work with one of our consultants, you can extend your capabilities and ensure you have the knowledge and skills needed to take on complex projects and come out successful on the other end.

From requirement analysis to go-live, LS Retail consultants will work with both partners and customers to bring in (in the words of one of our partners) “the right resources at the right time,” to best meet customer needs. Whether you require the assistance of functional and technical consultants, architects, hardware specialists, vertical specialists, trainers, and project managers – our highly experienced team is based around the world and ready to help you reach the finish line as quicky as possible.

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How our LS Retail consultants can transform your business

Analysis
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Analysis

Retail, hospitality and forecourt all have specific operations and requirements from the head office to the points of sale. Our consultants will:

  • Pinpoint the needs along the chain with Fit/GAP analysis
  • Identify solutions to those needs
  • Design a system and create an implementation strategy
  • Document processes and areas for both standard solutions and customized systems.
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Configuration

Are customers facing long lines at points of sale? Or perhaps guests are asking for a seamless booking, food ordering, and reservation system. Our consultants know how to hone LS Retail products to:

  • Give the best functionality
  • Tailor functions to each customer’s needs
  • Test a system for optimal performance
  • Create, run, and document evaluations for all functions.
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Customizations

A gas station bringing together retail, foodservice and pump control in one software; an omni-channel retailer ; a resort looking to integrate food service, gift shops and spa treatments – each has its own needs that we can fill by:

  • Suggesting appropriate ERP and POS enhancements
  • Advising on employing new solutions
  • Customizing current and new LS Retail products.
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Project management

Unified management means a better outcome for your implementation. Our team can give you a hand as management leads or as support during each phase of the project:

  • Initiation: from developing a business case, to feasibility studies, to phase reviews.
  • Planning phases: creating plans to manage resources, finances, communication, risks, quality control and more.
  • Execution: ensuring the project goes according to plan in terms of times, costs, quality, and internal acceptance.
  • Closure: delivering the project to the end.
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Training

Different industries require different training strategies. We offer everything from partner certification with LS Academy to in-depth training on specific LS Retail products. Our trainers

  • Design courses specific to your needs
  • Create teaching materials based on actual issues
  • Develop individualized testing scenarios.
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Implementation & deployment

A loss of sales or a break in services at implementation and deployment can spell disaster. Our consultants ensure resilient software solutions from the start through:

  • Data migration
  • Setup and testing
  • Installing software in the head office, points of service, and everywhere in between
  • On-site guidance and support when the project goes live
  • 2nd and 3rd level technical support services
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Partner success stories

Hear directly from some of our partners what they think about working with us and our software solutions
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