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The latest from our blog


6 tips to help you win at omni-channel
6 tips to help you win at omni-channel

Even if retailers have been talking about investing in omni-channel for over a decade, many still lack basic omni-channel capabilities. For example, only 5 percent of retailers can successfully ...

How retailers use data to improve product offerings and customer experiences
How retailers use data to improve product offerings and customer experiences

When online wedding gift registry business Zola confirmed a new partnership with US home retailer Crate and Barrel to sell their products through its website, a few eyebrows were raised over this ...

How the self-service trend is transforming restaurants
How the self-service trend is transforming restaurants

The modern consumer places huge value on convenience. A recent report by the National Retail Federation found that 97% of consumers have backed out of a purchase just because it was ...