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LAB Pharmacy

LAB Pharmacy LAB Pharmacy
Drug Care Co., Ltd. operates LAB Pharmacy outlets in leading department stores in Thailand.

Drug Care Co., Ltd. is present in 13 LAB Pharmacy outlets strategically located within Bangkok's top department stores. As the pharmacy chain experiences a period of rapid growth, it has become imperative to enhance its existing IT system.

Business case

The previous system utilized by LAB Pharmacy had numerous constraints that posed challenges within the drugstore: the transfer of data from the point of sale (POS) to the back office was unreliable, the system lacked the necessary support for customizations, and the financial and accounting tools were inadequate. Recognizing these limitations, the pharmacy chain came to the realization that they had outgrown their technological infrastructure.

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Solution

Therefore, we started to look for a new system which could fulfil our needs. The company chose the LS Retail software solution, based on Microsoft Dynamics. AVision, a local LS Retail partner which came recommended, oversaw the system implementation. The system has satisfied all of LAB Pharmacy demands: it is stable and reliable. It is flexible system, which the company can use to perform all needed daily tasks. Most importantly, LAB Pharmacy can now manage all company operations through a single platform. LAB Pharmacy is confident that the new system will support their future growth.

LS Retail implementation partner

AVision

With over 20 years of proven experience in ERP and retail technology, Avision specializes in delivering end-to-end solutions powered by Microsoft Dynamics 365 and LS Retail. Their strength lies in combining deep industry knowledge with a personalized, consultative approach—helping clients across diverse sectors, including distribution, manufacturing, services, logistics, and retail, achieve operational excellence. By aligning innovative software solutions with business goals, Avision enables organizations to streamline processes, enhance performance, and drive meaningful digital transformation.

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