Do you use disparate software systems to run your business mix of accommodation, retail, booking services, and restaurants? Then don’t be surprised if you experience data inconsistencies, have high costs, and can’t follow the guest journey.
With LS Retail, you can use just one platform to run your hospitality, hotel, retail and event business. On top of a traditional hotel Property Management System (PMS), you get deep retail- and hospitality-specific functionality. This means you can easily manage all your key processes: checks-ins, check-outs, spa bookings, reservations, retail sales, table and kitchen management – you name it. And since it’s a single platform, you get complete oversight.
Simplify your business environment and deliver superior experiences with our enterprise-wide solution.
Our software system covers the entire business front to back – from financial management to inventory, to procurement, to retail sales, food service, ticketing, reservations and events. You get a single, centralized view of your business, so you can take better, timely decisions.
What this means for you: run promotions and offers in your restaurants, stores, activities, and monitor the outcome in real time. Set prices just once in the back office, and transmit them to all your touchpoints. Manage staffing levels based on volume of reservations within your business. In short: gain control, and save time and effort.
With a single software system to run all your channels and operations, you can easily keep track of your customers’ past interactions and preferences, no matter if they dined at your restaurants, stayed in your resort, or simply purchased items from your online store.
This is powerful knowledge you can use to deliver personalized experiences that show your guests you really know them. And as the system covers all your sales channels, you can always offer a consistent, first-class experience to all your customers.
Reduce costs and get a quick ROI. With LS Retail all-in-one system, you will be able to:
Speed up service and reduce risk: you can set what information employees can see based on their user role and permission level.
Check in and out customers, add discounts and offers, close sales and serve customers on any stationary or mobile device.
Get one version of the truth: all data is based on the same data-structure, and can be stored in the same database.
Visualize your business data, understand patterns, run reports and take data-based decisions using the powerful BI tools.
Simplify staff training with just one system for your hotel bookings and check-ins, retail sales, restaurant, spas, gyms, and more.
Our solution is available in multiple languages and supports various currencies, tax structures and rules.
Scandlines – Ferry and Travel Shop
What also convinced me was the many add-ons that the solution has, right out of the box, including an app with a webshop and loyalty programme as well as Member Management.
Read customer success story
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