A holistic solution for hotels and resorts

Do you use disparate software systems to run your business mix of accommodation, retail, booking services, and restaurants? Then don’t be surprised if you experience data inconsistencies, have high costs, and can’t follow the guest journey.

With LS Retail, you can use just one platform to run your hospitality, hotel, retail and event business. On top of a traditional hotel Property Management System (PMS), you get deep retail- and hospitality-specific functionality. This means you can easily manage all your key processes: checks-ins, check-outs, spa bookings, reservations, retail sales, table and kitchen management – you name it. And since it’s a single platform, you get complete oversight.

Simplify your business environment and deliver superior experiences with our enterprise-wide solution.

Watch why Hotel Okura Amsterdam chose LS Retail unified software solution

(Cover mockup) 6 mistakes to avoid when selecting hotel management software

Don’t buy hotel management software until you read this

Discover the 6 most common mistakes hotels and resorts make when selecting retail POS, ERP and accounting software, and find out how to avoid them.

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Centralized control

Our software system covers the entire business front to back – from financial management to inventory, to procurement, to retail sales, food service, ticketing, reservations and events. You get a single, centralized view of your business, so you can take better, timely decisions.

What this means for you: run promotions and offers in your restaurants, stores, activities, and monitor the outcome in real time. Set prices just once in the back office, and transmit them to all your touchpoints. Manage staffing levels based on volume of reservations within your business. In short: gain control, and save time and effort.

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Put the customer at the center

With a single software system to run all your channels and operations, you can easily keep track of your customers’ past interactions and preferences, no matter if they dined at your restaurants, stayed in your resort, or simply purchased items from your online store.

This is powerful knowledge you can use to deliver personalized experiences that show your guests you really know them. And as the system covers all your sales channels, you can always offer a consistent, first-class experience to all your customers.

Lower your operational costs

Reduce costs and get a quick ROI. With LS Retail all-in-one system, you will be able to:

Cut the number of vendors, solutions and integration points
Reduce mistakes caused by manual work
Budget accurately using real-time data metrics
Plan staffing based on need
Share real-time business data within the company
Optimize inventory and reduce waste

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Stop losing money with double bookings and empty slots

The right reservation software can help you optimize resources and grow loyalty and revenue. Discover which features you should look for, and find the ideal software.

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What can our software solutions do for your leisure and entertainment business?

Role-based POS

Speed up service and reduce risk: you can set what information employees can see based on their user role and permission level.

On all devices

Check in and out customers, add discounts and offers, close sales and serve customers on any stationary or mobile device.

A unified view

Get one version of the truth: all data is based on the same data-structure, and can be stored in the same database.

Reports

Visualize your business data, understand patterns, run reports and take data-based decisions using the powerful BI tools.

i-pet stores-Reduce staff training costs

Quick staff training

Simplify staff training with just one system for your hotel bookings and check-ins, retail sales, restaurant, spas, gyms, and more.

For global enterprises

Our solution is available in multiple languages and supports various currencies, tax structures and rules.

Scandlines – Ferry and Travel Shop

What also convinced me was the many add-ons that the solution has, right out of the box, including an app with a webshop and loyalty programme as well as Member Management.

— Mikael Kragh, Scandlines

Read customer success story

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Get your game on

Flexible retail solutions designed to suit your business needs

LS One

Retail Point of Sale (POS) system

LS One is a modern and dynamic Point of Sale software solution, which is highly configurable, easy to learn and set up and scalable to grow with your business.

Learn more

LS Central

Unified commerce software solution (POS + ERP)

LS Central is a fully integrated business software solution that gives you a complete overview of your business operations from Point of Sale to back-office and more.

Learn more

You have questions, we have answers

Choosing the right software solution for your leisure and entertainment business can be an overwhelming experience, but we are here to help and assist you in answering your questions. Just contact us!

Talk to our experts Contact us