Build an omni-channel brand presence and ensure returning customers.
With LS Nav Hospitality you will be able to offer multi-channel loyalty schemes. Enable your guests to earn and use points in your locations, on your e-commerce site and through the mobile app. Loyalty schemes can both increase retention and give you invaluable knowledge into your customers’ habits and preferences. Use this intelligence to segment your customers and offer them personalized discounts and offers. Extend your presence and customer base by enabling ordering via ecommerce and mobile loyalty. Enhance your brand on all your channels, as our program supports social media communication from head office to both website and mobile devices.
LS Nav Hospitality gives you the ability to segment your returning customers by numerous factors, including the overall spending. You can then assign your loyalty members different attributes depending on their interest, and offer tailored campaigns and promotions accordingly. Your diners will be able to order quickly and simply no matter whether online, over the counter, at their table, via call center or through the loyalty app on their smartphone.
Take orders and payments straight at the tables with the mobile POS. Improve your customer service by providing quickly and easily information about menu items, special offers and more. Do not force your customers to go queue at the cash register; with the mobile POS you can take payments and hand out receipts at the table-side, quickly and flexibly.
Loyalty points are assigned automatically, no matter if the order was taken at the restaurant Point of Sale, at the mobile POS or through the loyalty app.
Each menu item can also be customized to give variable points.
Customers can also choose to use their loyalty points as a form of payment at any time.
"LS Nav helps you manage seamlessly even the most complex and diverse businesses. The Blue Mountain story demonstrates how LS Nav can remove the barriers from your business’s path, providing you with the necessary foundations to grow and go forward."
- John Gowers
Blue Mountain Resort