The Point of Sale (POS) terminal is much more than a cash register. With LS Central, your employees can use the POS as a smart assistant which helps them see product details and inventory availability, order items for customers and deliver personalized service and product recommendations.
The POS devices can work in online and offline mode. So even if you are using LS Central SaaS, running in the cloud, you can always serve customers and sell – even when your internet connection goes down.
The LS Central POS runs on your favorite computer, tablet or mobile device, so wherever you are, you can:
Patchy internet connection? No problem. While most cloud-based retail POS don’t work without an internet connection, leaving you unable to process sales if the internet goes down, with LS Central the POS also work in offline mode. This means you can always be operational, and go on with your business selling products and serving customers even when there is no connectivity.
By running the POS in clienteling mode, you can empower store employees with access to your entire catalog. The highly engaging visuals provide assisted selling, sparking interest and conversations. With the clienteling view, which is available in every version of LS Central, you can:
From consultations with a personal stylist, to appointments with technicians, to cooking classes and more, easily manage all your in-store services with one unified software platform. LS Central includes a powerful add-on to manage bookings and reservations called LS Activity.
Select the combination of traditional checkout tills, self-scanning systems and self-checkout tills or even kiosks that best fits each of your stores. LS Central can run on different types of hardware, so you can choose the setup that works for you.
If an item, or a specific size or color, is not available, your staff can now source it from another store location, from your warehouse, or even from a vendor directly from the POS. Customers can then collect the item in any of your stores, at a locker, or have it shipped safely to their home.
The LS Recommend functionality in LS Central runs your customers’ shopping history through an AI-powered recommendation engine to find products your customers are bound to like. Your staff sees the suggestion at the POS, and can make the recommendation in a personalized way, improving the customer experience – and growing the shopping basket.
Spend less time training staff thanks to the highly intuitive graphical interface and familiar Microsoft environment.
Easily look up past purchases, and process returns and refunds for items bought in any of your stores.
Fast service, lower risk of fraud: employees only see the options they need based on their user roles and permissions.
Research has shown repeatedly that happy employees are more likely to stay at their job, and that employee satisfaction has a positive effect on customer satisfaction. Yet, too many retailers are ...
The retail world moves fast. If you want your retail brand to succeed, you must learn how to adapt to change, and quickly.