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Why LS Retail PrimeAttention
For leaders who can’t afford downtime
When systems go down, your business doesn’t pause, but your revenue might.
If you’re running a complex retail or hospitality operation, you need more than basic support. You need a partner who understands your systems inside out, who can act fast, and who works at your pace.
That’s where PrimeAttention comes in. This global support initiative gives LS Retail partners and customers direct access to our most experienced team — with advanced 2nd and 3rd level technical assistance whenever and wherever you need it.
We help you resolve issues faster, minimize disruption, and keep your operations running smoothly, so you can focus on growth.
what we can offer
Ensure peak performance with LS Retail PrimeAttention by your side
24/7 expert support
Around-the-clock access to skilled specialists for urgent and complex issues.
2nd & 3rd level support with SLAs
Resolve complex issues faster with expert help and clearly defined service levels.
Dedicated support managers
One consistent point of contact who knows your business and coordinates your service.
Tailored service levels
Support plans aligned with your system, industry, and operational needs.
Help beyond standard modules
We cover customizations, advanced configurations, and industry-specific extensions.
Skilled regional professionals
Get expert help from regional professionals, who know your market and industry.
FEATURED EBOOK
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