Put your customers at the heart of your business with the LS Nav suite of mobile applications. Manage customer loyalty with personalized offers, promotions, incentives and product info across the channels. Satisfy your customers’ need for personalization by allowing them to order special, out-of-stock and customized items. Manage online ordering easily and fast, and allow your customers to pick their items up in store with our “click & collect” feature.
Offer flexibility and let your customers decide how to receive their purchases.
With the click & collect feature customers can shop online or on the mobile, and choose whether they prefer to have their goods delivered directly to their home, or if they want to pick them up at the store or warehouse.
Click & collect is available for purchases both from the mobile loyalty app and via e-commerce.
With LS Nav, web, mobile and in-store commerce services are completely integrated, giving you total visibility over your whole operation.
Offer your customers an e-commerce platform with exceptional levels of transaction flexibility.
Increase your basket size: on the e-commerce site, you can recommend products that your customers are likely to be interested in based on their tastes and previous purchases. The machine learning services use sales history to give customers relevant product suggestions.
Great flexibility: LS Nav comes with out-of-the-box integrations to nopCommerce and Magento, and can easily be integrated to websites built on other popular platforms.
Offer your customers more reasons to give you their continued patronage with a well-managed loyalty scheme.
With LS Nav you can reward your loyalty program members with special offers, to increase the appeal of your loyalty scheme and gain more users.
The system permits you to group loyalty users into different member schemes basing on how much they have spent at your establishments, across the channels. Assign your members different attributes depending on their interest, and offer tailored campaigns and offers.
You can also expand your loyalty programs to purchases made on the e-commerce platform or on mobile devices.
Reward your customers for their fidelity, wherever they choose to shop.
When you manage a loyalty program in LS Nav all purchases by loyalty users automatically award loyalty points, no matter if the sale has taken place on the POS, through the loyalty app or via e-commerce.
The system can also be set up to give variable points depending on which items are purchased.
Customers can also choose to use their loyalty points as a form of payment at any time.
During an implementation, it is key to find a partner that trusts you and you trust, who doesn’t need to discuss every small detail and who respects the way your company is run. We found that, and more, in LS Retail.
- Monica Lind
With LS Nav and LS Omni, we have everything we need to reach our goals.
- Mauro Zanetti