Hospitality is a highly customer-centric industry. If you are a restaurant manager, caterer or café owner, you know it well: your patrons can make or break your business. Diners have many demands, and to be successful in the business, restaurateurs need to be able to meet those demands, and offer a flawless dining experience – no matter if it is rush hour.
On top of timely food delivery and superior customer service, a successful food establishment needs to be able to manage its costs. From limiting waste, to streamlining inventory, to managing their staff efficiently, every little counts to guarantee healthy margins. The restaurant industry is complex and challenging – and it is also full of competitors.
Can you give your customers fast and accurate service, making sure that they get exactly what they have ordered – including special requests and modifications? Is your kitchen fast and well organized? Are you using all your products optimally, or do your margins end up in the garbage can?
LS First Hospitality is the comprehensive software solution providing restaurants managers with all the functions they need in their day-to-day operations.
The system is powerful, yet simple to use. From front to back of house, your restaurant chain will get all the tools needed to succeed, as the system includes kitchen and restaurant management functions, powerful POS terminals and superior tools for enterprise resource planning.
By having an all-in-one software solution restaurateurs can gain a better overview of their whole business, while at the same time reducing IT costs and increasing efficiency. Our solution is also highly scalable, which means that it will grow with you, supporting you through all your successes.
Manage your whole business efficiently from headquarters with our complete and fully integrated software solution. LS First Hospitality’s powerful modules will help you:
LS First Hospitality helps you satisfy your customers, gaining their loyalty and returning business. Offer superior customer service through:
LS First Hospitality can help you save money and protect your margins. Cut your costs by:
We offer several setup and deployment options, giving you the flexibility to choose the model that best suits your business needs and your budget.
LS First Hospitality is available on-premises, with Microsoft Dynamics AX as the ERP. The on-prem version of the system is implemented in your own environment, so you can have full control on all aspects of the system.
LS First Hospitality is also available in the cloud as Software as a Service (SaaS), as an extension for Microsoft Dynamics 365 for Operations.
Give your customers a multichannel experience and create a powerful brand image. With LS First Hospitality it is easy to manage an omni-channel presence centrally from the back office. Easily enter your menus, including recipes and meal deals for all your sales channels – from physical locations, to e-commerce to mobile app.
Grow loyalty and segment your customers with the mobile app. Enable mobile ordering from the app, and include your location info to drive business towards your restaurant doors.
Use LS First Hospitality’s tools to expand your presence across multiple channels and market your brand with little cost and effort, directly from headquarters.
With LS First Hospitality you can make sure that your employees are always a powerful asset to your business. The system’s staff management tools can help you with a number of human resource tasks, from staff recruitment and selection processes to staff training. Evaluate your employees’ performance and ensure that the right person is assigned to the right tasks. Control shrinkage with the loss and fraud prevention tools.
As the system is deeply integrated, you can always check from headquarters how efficiently your staff is running the operations, for example in the kitchen and at the POS.
Gain a holistic view of your inventory processes and protect your margins by wasting less and buying only what you will use.
With LS First Hospitality you can have an end-to-end view of the inventory process. Manage purchases, requisition and replenishment processes from your headquarters. Track inventory transactions and production costs, and make sure that your production processes are using ingredients efficiently. Reduce waste and cut your expenditure.
LS First Hospitality’s kitchen management tools can help you organize your kitchen, ensuring your diners that their dishes will be delivered fast and correctly. The system automatically sends customer orders from the POS to the kitchen displays. Orders are shown at the correct station's screen, so that they can be immediately prepared. With our kitchen displays you can be sure that all the dishes will be ready timely, and in the right order.
The system is highly customizable; configure the station display's layout, styles and attributes to best fit your operational needs.