Services & Consulting

Secure. Efficient. Responsive.
Anyday. Anytime.

Tailored services for retailers and restaurateurs around the clock and all over the world.

Total support since day 1

With years of experience as a leading provider of end-to-end business solutions, LS Retail works with various platforms, Microsoft Dynamics NAV and AX, Microsoft .NET platform, tailored POS and mobile solutions.

Our consultants possess a unique set of skills and wide range of experience. Besides proven experience in developing retail ERP solutions and customizing them to match the customer’s retail processes, our consultants have practical experience from live retail and hospitality operations, to improve productivity, reduce cost, stay within budget and deliver on time.

LS Retail has offices in Asia, Europe, the Middle East and North America, which make it possible to provide support around the clock.

Support, project lead, specialized add-on solution development
Easier, simpler, faster

With over 300 certified partners world-wide, we provide various services to assist you in your research and selection of the perfect software system based on your business needs.

Let us show you how to make the best out of our products’ features and functionalities, decreasing redundant development and costs. We can also provide you with a more secure estimation of the developments and tailored fits which you might need to take full advantage of our business management software solutions and to enhance your competitiveness even further.

Services for new customers

Analysis

LS Retail will analyze your operations, identify your business’s needs and pin-point your requirements. After having examined the needed functionalities in your head office, stores and point of sales (POS) we will be able to customize an enterprise resource planning system that perfectly fits your needs. Our experts will document processes and areas where the standard solution fits the requirements, and processes which require further functionalities. We will then suggest modifications, workarounds or customizations.

Design and development

Design and development are key to producing the perfect software solution. LS Retail’s design and development services include:
• Customization and parameter setup for standard functionality
• POS design
• Design, programming and testing of the retail functionalities defined in the analysis phase
• Documentation

Deployment

When retailers implement new software solutions they require them to function correctly and be resilient. LS Retail helps guarantee that new implementations are successful by offering:
• Migration of data and item import
• Setup and test of pilot store
• General or customized readiness training
• Installation of the solution on POS hardware, store servers, head office
• On-site surveillance and support when the project goes live

Services for current customers

Performance optimization

Our consultants can offer full database review and analyze your system’s setup and configuration. On top of reviewing your system architecture and retail processes we can also help you identify and avoid bottlenecks, improve resilience and optimize your overall performance.

Retail training

LS Retail offers a wide range of training options: from partner certification training, to industry training, updates on new versions, in-depth training on specific retail modules (hospitality, replenishment, and so on), to personalized training programs, tailored to the customer’s need.

Upgrades

Our consultants can suggest appropriate upgrades by first examining your advantages in employing a new solution, then analyzing and selecting which data should migrate, and finally giving specific recommendations for the optimal upgrade path.

The consultants

Our consultants - the LS Retail special teams - are very experienced in developing retail ERP solutions and customizing them to match the customer's retail processes. Our staff has excellent technical knowledge and long experience on the field.
Our teams include application consultants, developers, systems architects, project and support managers, test leads and trainers. You can trust us to find the right software solution to fit your needs and make you rise over the competition.

You have questions, we have answers

Choosing the right business management software for your small and medium retail stores can be an overwhelming experience, but we are here to help and assist you in answering your questions. Just contact us!