What can LS Retail consulting service do for you?
Train your experts
We provide your staff with tailored sales and product training to be more effective and close more deals.
Get pre-sales support
Our consultants can join your pre-sales meetings to help you close the deal with expert, targeted demos and information.
Shorten implementation time
Combine the online and offline shopping experience and master the omni-channel fashion retailing environment.
Reduce project risk
Don’t have the right resource? We do. Our consultants have years of experience in retail, hospitality, and hardware configuration.
Improve business processes
A smooth process means ease of implementation, successful launch, and the ability for you to take your project further.
Build knowledge
Working with our consultants ensures you get the latest knowledge of LS Retail products that you can use even after the project is done.
Analysis
Retail, hospitality and forecourt all have specific operations and requirements from the head office to the points of sale. Our consultants will
- Pinpoint the needs along the chain with Fit/GAP analysis
- Identify solutions to those needs
- Design a system and create an implementation strategy
- Document processes and areas for both standard solutions and customized systems.
Configuration and optimization
Are customers facing long lines at points of sale? Or perhaps guests are asking for a seamless booking, food ordering, and reservation system. Our consultants know how to hone LS Retail products to
- Give the best functionality
- Tailor functions to each customer’s needs
- Test a system for optimal performance
- Create, run, and document evaluations for all functions.
Customizations and enhancement development
A gas station bringing together retail, foodservice and pump control in one software; retail selling across channels; or hospitality looking to integrate food service, gift shops and spa treatments – each has its own needs that we can fill by
- Suggesting appropriate ERP and POS enhancements
- Advising on employing new solutions
- Customizing current and new LS Retail products.
Project management
Unified management means a better outcome for unified commerce. Our team can give you a hand as management leads or as support during each phase of the project:
- Initiation: from developing a business case, to feasibility studies, to phase reviews.
- Planning phases: creating plans to manage resources, finances, communication, risks, quality control and more.
- Execution: ensuring the project goes according to plan in terms of times, costs, quality, and internal acceptance.
- Closure: delivering the project to the end.
Training and learning opportunities
Different industries require different training strategies. We offer everything from partner certification with LS Academy to in-depth training on specific LS Retail products. Our trainers
- Design courses specific to your needs
- Create teaching materials based on actual issues
- Develop individualized testing scenarios.
Implementation and deployment
A loss of sales or a break in services at implementation and deployment can spell disaster. Our consultants ensure resilient software solutions from the start through
- Data migration
- Setup and testing
- Installing software in the head office, points of service, and everywhere in between
- On-site guidance and support when the project goes live.
The latest from our blog
How to reduce employee turnover in your restaurant
5,864 US dollars. That’s how much every single employee that leaves your restaurant costs you, according to an estimate by the Center for Hospitality Research at Cornell that ...
Innovative pharmacies that are setting new standards in customer service
Pharmacy customers are not simply retail customers. They have special requirements, and might not be feeling in a shopping mood as they enter the store’s doors, as they may be visiting a pharmacy ...
LS Central 14.01: new functionality, flexible replenishment calculations, LS Insight now included for free
LS Central 14.01 was released on July 9, 2019. Let’s take a look at what is new and improved in the system.
Is your fashion retail business on trend?
To succeed in retail, you must deliver exceptional service, while simultaneously boosting efficiency and increasing sales. Technology can help. See how.