Modern consumers want to be able to shop whenever they want, wherever they are. Customer-centric retailers and businesses must devise a winning omni-channel strategy if they want to connect to more customers, and retain their old ones. Successful businesses must make themselves available to their customers through multiple touch-points, and communicate with them on a personal level through all of the channels. If information on you and your products is not available on your mobile app and e-commerce portal, you will lose the business of modern consumers – they will simply go shop elsewhere.
LS Omni is the powerful suite of solutions that brings mobility and e-commerce to your management system, allowing you to create a unified shopping experience across all platforms. Your customers will be able to shop from you wherever they are, whenever they like, and they’ll enjoy a superior, consistent and personalized brand experience throughout your touch-points. Thanks to the full system integration between online, mobile and in-store services, you will never loses sight of the selling process, securing a more optimized retail operation.
Offer your customers in-store, online and mobile benefits with LS Omni’s mobile loyalty solution. Your customers can use the app to shop, browse your product catalog or menu, create and maintain shopping lists, view products’ details and check if specific items are in stock, and where. Register customer profiles and reward your best customers with points when they shop with you, across the channels. Send personalized communications and offers as push notifications straight to your customers’ mobiles through the app.
Integrate completely web, mobile and in-store commerce services with LS Omni.
With more and more people shopping online, a functional e-commerce website is necessary. Use our solution to create an e-commerce platform with exceptional levels of transaction flexibility and seamless fluidity. Since information on items, prices and discounts is maintained in your management system, your online store always contains up-to-date product information. The platform is responsive, so your customers will always be able to enjoy a first-class shopping experience, whether they access your e-commerce portal via computer, tablet or mobile.
Whether you run a restaurant or a shop, LS Omni mobile POS will help you improve the workflow and provide outstanding customer service.
Armed with our mobile POS, your staff can serve customers – from giving information about products to finalizing the sale – directly on the shop or restaurant floor. Our point of sale can also be used to get information on the shopping history and preferences of specific customers, so that you can give personalized and to-the-point service.
The LS Omni mobile POS can run on various models of smartphones and tablets.
With LS Omni you can access all your inventory processes on a handheld.
Equip your sales associates with a mobile device which they can use to look up items or vendors, check live inventory and manage stock deliveries.
With LS Omni mobile inventory you will be able to perform all necessary stock management processes on handhelds – from stock counting to goods receiving, label ordering, purchasing, stock transfers, adjustments and more.
The store locator in the app can include driving or walking directions to your outlets, to make it easy for customers to find you.
Don’t leave your best salesmen stuck behind a counter. Arm them with mobile POS and offer a more flexible in-store experience, allowing customers to close the sale on the spot without having to go to the cash register.
Your customers can use their mobile to scan barcodes and receive product details, including inventory levels and store locations that stock the item.
Connect all your shopping channels. Allow your customers to order products through your e-commerce portal or mobile app and pick them up at your store locations.
Total omni-channel integration means that your financial information is always up-to-date and consistent, as all the channels, including your e-commerce portal and the loyalty app, pull up real-time product information directly from the ERP.
The LS Omni mobile loyalty solution helps you target customers on a personal level in order to strengthen your business and to create and maintain a relationship with your customer.