With consumer demand changing radically, unified commerce went from a nice-to-have to must-have technology. While many retailers are still playing catch-up, we at LS Retail are already at work on the next stage of innovation.
With a unified commerce system, you get the information you need to know what you need to do and when to satisfy your customers on all channels. If you can see their actions, and their preferences, across the channels, and throughout time, then you know how to react, at the right moment.
In the past few months, consumers shifted massively to online shopping. While the move was sudden, and much faster than predicted, many had predicted it. That’s why some retailers – those who keep up with trends, and look ahead – were ready to move. They’re the ones who stayed afloat, or even thrived, during the pandemic.
From our hybrid plan, which enables our customers to use SaaS without being dependent on the connection to the cloud, to unified commerce infused with intelligence, to the evergreen train which keeps you up to speed with automatically and seamlessly updates, in the past years we’ve been hard at work to make retail business easier. Now we add the Action Hub, where all the tools come together to give you full oversight.
During a crisis, most Board of Directors want to save money. However, this is the best time to invest in business technology. While many boards see investments in new IT as money going out, this is, in fact, the basis for money coming in. To get consumers’ business and loyalty, you need to give them great shopping experiences on all channels. To do that, you need a modern unified commerce system.
Choosing the right software solution for your business, whether big or small, can be an overwhelming experience, but we are here to help and assist you in answering your questions. Just contact us!