Go Nordic Cruiseline, operator of daily ferry and mini-cruise services between Copenhagen and Oslo, has selected LS Central software to manage its retail shops, restaurants, and bars onboard its ships, the Nordic Pearl and Nordic Crown.
Every year, Go Nordic Cruiseline welcomes more than 700,000 passengers on journeys that combine modern comfort with Nordic inspiration. Guests can enjoy upgraded cabins, lively restaurants and bars, live entertainment, and tax-free shopping. To deliver smooth retail and hospitality experiences throughout its operations, Go Nordic Cruiseline will rely on LS Central, the modular POS and business management software solution by LS Retail.
LS Central offers advanced functionality for retail and hospitality with high composability and flexibility. Available on top of Microsoft Dynamics 365 Business Central or integrated to other ERP systems, LS Central enables businesses to manage sales, inventory, customer data, reporting, and much more within one system. Thanks to its modular design, the software makes it easy to add new functionality without complex integrations, so businesses can grow as their needs evolve. Already over 100,000+ cruise lines, hotels, resorts, spas, retail stores, restaurants, bars, and more in 157 countries are powered by LS Central.
“We are excited to implement the full LS Central suite and confident that it will transform the way we manage retail and hospitality on board our ships,” says Kim Heiberg, EVP, Head of Go Nordic Cruiseline. "It gives us complete control, flexibility, and insight, allowing our teams to deliver exceptional experiences to every guest. We look forward to continued growth and innovation with LS Central’s capabilities.”
Go Nordic Cruiseline will use the full suite of retail and hospitality functionality available in LS Central. This also includes LS Pay, LS Retail’s secure EFT solution, ensuring safe and efficient payment processing, and Analytics for LS Central, the robust data analytics and reporting tool built on Microsoft Power BI. The system will be deployed across the company’s onboard retail shop – which features a wide range of products from electronics to cosmetics and jewelry – as well as its six restaurants and bars/entertainment facilities.
The implementation is currently in progress, supported by RTS Business Solutions, a certified LS Retail partner in Denmark. “We are delighted to partner with LS Retail and Go Nordic Cruiseline on this project," says Paw Steffensen, CEO at RTS Business Solutions. "With our extensive experience delivering LS Central solutions to ferry and cruise line operators, we understand the unique demands of the maritime industry. Guest expectations are high, and launch dates are fixed, which makes it essential to get everything right from the very start. Our goal is to ensure operations run smoothly from the moment the ship leaves the harbor.”
“Cruise and ferry operators today need technology that empowers them to create memorable guest experiences,” says Carsten Wulff, Regional Vice President Europe at LS Retail. “With LS Central, Go Nordic Cruiseline can bring retail, dining, and entertainment together in one platform, ensuring that every passenger’s journey is smooth, enjoyable, and connected. We are happy to support Go Nordic Cruiseline in setting new standards for travel at sea.”