ABC, Lebanon’s premium shopping destination, has chosen LS Central on top of Microsoft Dynamics 365 Business Central to manage all its retail operations across 13 branches, including three flagship locations.
As ABC expanded its portfolio, the organization sought a cloud-based retail software solution to streamline workflows, reduce manual effort, and centralize control over inventory, pricing, and product information. Today, LS Central supports ABC with a unified retail platform across all locations, allowing them to manage POS, inventory, store operations, reporting, and much more with one system. With consistent, real-time data across the business, ABC benefits from faster decision-making, better inventory visibility, and more efficient processes.
LS Central is the global POS and business management software by LS Retail, offering powerful retail and hospitality functionality with high composability and flexibility. The software is available on top of Microsoft Dynamics 365 Business Central or integrated to other leading ERPs, so companies can make the most of their existing investments. Everyday LS Retail software powers over 110,000+ stores, restaurants, hotels, gas stations and pharmacies across 157 countries.
ABC also uses Megatek’s Kapyod mobile warehouse solution and ECR integration framework, which provides additional support for inventory operations, fiscal compliance, and real-time data synchronization across stores and warehouses.
"We needed a solid solution that could scale with us as both a retailer and a mall operator," says Dalida El Hajj, Head of IT at ABC. "LS Central provided the flexibility and reliability we were looking for in a single, fully integrated SaaS system that gives us the room we need to grow, while enabling real-time visibility across all our flagship locations and stores."
The implementation is being carried out by Megatek, an LS Retail Diamond partner in Lebanon and LS Retail Cloud Partner of the year 2025 for MEA & India, with a dedicated team of more than 14 specialized members covering project management, retail consulting, development, integration, and support. The project focuses on operational continuity, performance, and long-term scalability.
"ABC’s leadership and IT team demonstrated strong clarity around their operational and growth objectives from the very beginning," says Esber Mikhael, General Manager at Megatek. "This allowed us to design and deliver LS Central in SaaS on top of Microsoft Dynamics 365 Business Central in a way that ensures continuity, scalability, and real-time visibility. The solution establishes a strong digital foundation that not only supports day-to-day operations but also positions ABC to be fully ready for future AI-driven capabilities within the Microsoft ecosystem."
"We’re very proud to welcome ABC as a customer," says Waddah Laham, Vice President MEA & India at LS Retail. "Managing multiple stores and brands is a complex challenge for any mall operator, with countless moving parts to coordinate. Being able to streamline operations while maintaining a consistent customer experience is crucial, and we’re excited to support ABC on this journey."