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6 things I learned from managing a failed project

6 things I learned from managing a failed project

Every new project brings on new challenges and experiences. Successful projects tend to become a good reference; for me personally, many of my best business relationships have been formed while part of an effective project team.

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5 reasons why you cannot miss conneXion Madrid

5 reasons why you cannot miss conneXion Madrid

At the end of April, LS Retail experts, partners and customers will meet up in Madrid, Spain, to attend conneXion, the LS Retail and Hospitality yearly conference and expo. This is the key networking event for the whole LS Retail community. It is at conneXion that new business partners meet, deals are closed, and retailers and restaurateurs find solutions to the problems caused by their outdated software systems. If you haven’t registered yet, here are 5 reasons why you should do it now.

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What is an ERP system, and why do you need one?

What is an ERP system, and why do you need one?

Operating a retail business has grown increasingly more complex through the years. Today, consumers expect to shop in physical store locations, on their mobile devices, and on the web via your e-commerce site. These added outlets and increased demands add extra complications to your daily operations.

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LS Retail – a great place to launch your career

LS Retail – a great place to launch your career

A company like LS Retail, creating software for the fast-paced retail industry, needs to stay ahead of the game and deliver reliable (in retail, a sale delayed because of technical problems may be a sale lost!) and innovative products. To do that we need to focus on today’s talents

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5 phrases you should never (ever!) tell your customers

5 phrases you should never (ever!) tell your customers

The number one reason customers do not return to retail stores is bad service, says Retail Doctor Bob Phibbs. And yet, most retailers appear unaware that they are disappointing their customers: an oft-quoted study by James Allen et al. revealed that 80 percent of companies believe they deliver a “superior experience” to their customers – but only 8 percent of their customers agree!

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4 omni-channel failures that could easily have been avoided with the right management system

4 omni-channel failures that could easily have been avoided with the right management system

An average customer journey today may include three, four five channels – and counting. Most people don’t even think about channels anymore: they just see your brand, no matter whether they look at your products and communicate with you in your store, on your e-commerce platform, on social media, via email, on the phone to your customer service, or on your mobile app.

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12 pros and cons of online, cloud-based POS systems

12 pros and cons of online, cloud-based POS systems

A good Point of Sale (POS) system is a key tool for retailers to increase sales, keep an overview of stock and provide high-quality customer service. It can, however, be difficult for non-tech savvy retailers to know which POS system they should invest in.

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