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4 steps to creating your own loyalty strategy
Emotionally loyal consumers are, arguably, the most important customer group for retailers. These are the shoppers who care about your message and vision, who are interested in connecting ...
LS First new releases 2019
We have released two new versions of LS First. Let’s take a look at what is new and improved in the system.
Dog on Board, or how cruise and ferry lines can add value with pre-booked services
“Dear Mrs. Smith, thank you for having been our guest on our mini cruise,” the email begins. “Your opinion is very important to us, and we would really appreciate your feedback.”
Create tomorrow’s customer experience with unified commerce technology
In New York, mattress brand Casper is giving its customers a fun and practical way to try out its products.
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How to reduce employee turnover in your restaurant
5,864 US dollars. That’s how much every single employee that leaves your restaurant costs you, according to an estimate by the Center for Hospitality Research at Cornell that accounts for ...
Innovative pharmacies that are setting new standards in customer service
Pharmacy customers are not simply retail customers. They have special requirements, and might not be feeling in a shopping mood as they enter the store’s doors, as they may be visiting a ...
LS Central 14.01: new functionality, flexible replenishment calculations, LS Insight now included for free
LS Central 14.01 was released on July 9, 2019. Let’s take a look at what is new and improved in the system.
Clienteling: what it is, and why you need it on your retail POS
You know the score. Customers are more demanding than ever. They are smart, they have high expectations, they know what they want and they’re willing to shop around to get it. So how are ...
Software as a Service (SaaS): what it is, and why it matters to your retail business
Is your business ready for SaaS? Chances are, you’re already using it to some degree. From email and online conferencing to office tools, it’s likely that in recent years you’ve shifted to ...
How to select a POS for your travel retail business: five points to consider
Picture the scene. Over 1,200 passengers have boarded your ferry, crossing from Gedser, Denmark to Rostock, Germany.
The restaurant experience (R)evolution. Driving a more modern guest experience with technology
From automation, to delivery disruption, to the meat-free movement and more, the restaurant industry has been going through times of utter change. It’s the ultimate all-you-can-eat-buffet, ...
How to measure your retail business performance in an omni-channel world
Modern consumers love experiences. They love them so much that many prefer to spend their money on them over material things.
LS One: the ideal retail Point of Sale for SAP Business One
Are you on the lookout for a full retail management solution which integrates with your SAP Business One system? Perhaps you’re a manufacturer, and you want to expand your retail presence. ...
Tech terms every modern retailer must know
Technology and consumer behavior are moving faster than ever, leaving many retailers dazed and confused. Should I get informed about the cloud? What is the difference between AR and VR? But ...
LS Central 14.00: more functionalities
Version 14.00 of LS Central, our unified commerce system for retail and hospitality, was released on June 6th, 2019. Let’s take a look at what’s new in the platform.
Five top tips to managing a successful POS implementation in a large restaurant chain
What do you think of when you hear the words ‘new point of sale (POS) system implementation’? Does the idea fill you with dread, or have you had a positive experience? As one of our ...
Boost revenue in your charity shop with the right technology
According to the British Charities Aid Foundation (CAF), the UK ranks among the most generous countries in the world when it comes to charitable donations. Last year alone,
Thinking big with LS Central and unified commerce
Retail is not dead – but it is changing. Lines between industries like retail, hospitality and entertainment are blurring, and experiences are replacing possessions in consumers’ minds.
Future retail will be fueled by intelligence, technology, and experience
The Retail EXPO, formerly known as RBTE, brought to London all the best and most knowledgeable retailers, trend experts and retail technologists of Europe for a very intensive two-day event.