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What will tomorrow’s high street look like?
Footfall rates in city high streets are struggling to return to pre-coronavirus lockdown levels, dashing the hopes of many retailers. Statistics from The University of Oxford Covid-19 ...
LS Central 16.4: enhanced replenishment, restaurant table waiting lists, calendar view of hotel bookings
LS Central version 16.4 was released on October 16, 2020. Here’s a summary of what we have introduced in this latest version.
8 tips to build a successful restaurant experience in times of crisis and beyond
Digital transformation is no longer a choice. That’s the key message from the experts who spoke at “How to build a successful restaurant experience in Covid times,” an online event ...
The technologies that will deliver returns for hotels and resorts in times of crisis
Breakfast buffets, minibars and in-room service are just some of the hotel staples that have suddenly become a thing of the past, at least for the foreseeable future. What would have been ...
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How to reduce queues in your retail store and keep customers safe
Consumers hate standing in line at the store. This is nothing new. Nine out of ten UK shoppers interviewed by Box Technologies and Intel revealed they avoided stores with long queues. When ...
LS Central 16.3: more flexible customer orders, hotel and activity packages, easier replenishment of product variants
LS Central version 16.3 was released on September 17, 2020. Here is an overview of what’s new and improved in the system.
7 ways the Covid-19 pandemic will transform physical retail stores long-term
The Covid-19 crisis has forced retailers to transform at a speed hardly seen before in the industry. In just a few months’ time contactless shopping and payments have become mainstream, ...
Why organizational change projects fail and how to prevent implementation disaster
New IT installations often fail. At least that’s the widespread belief surrounding organizational change initiatives today.
Reimagining the restaurant experience in 2021 and beyond: 6 trends
After months of quarantine, closures and social distancing, what does the future hold for restaurants in the post-Covid world?
5 hotel technology trends to watch in 2020
Kicking off the new decade, the Consumer Electronics Show in Las Vegas revealed some of the main trends that will shape the year ahead in technology. Unsurprisingly, voice technologies ...
6 tips to help you win at omni-channel
Even if retailers have been talking about investing in omni-channel for over a decade, many still lack basic omni-channel capabilities. For example, only 5 percent of retailers can ...
How retailers use data to improve product offerings and customer experiences
When online wedding gift registry business Zola confirmed a new partnership with US home retailer Crate and Barrel to sell their products through its website, a few eyebrows were raised ...
How the self-service trend is transforming restaurants
The modern consumer places huge value on convenience. A recent report by the National Retail Federation found that 97% of consumers have backed out of a purchase just because it was ...