LS Retail named in the 2025 Gartner ® Market Guide for Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers

LS Retail, an Aptos Company has been recognized as a Representative Vendor in the latest Gartner Market Guide for Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers, published on October 27th, 2025.

Gartner defines unified commerce platforms anchored by point of sale (POS) for Tier 2 retailers as “experience-driven hubs leveraging real-time data and MACH (microservices, API-first, cloud-native, headless) architecture to deliver scalable, mobile-first customer experiences across all retail channels.” These platforms must drive efficiency by giving businesses a unified system that connects with their existing solutions in real-time or near-real-time, while also advancing modernization through AI capabilities that enhance stock management, simplify in-store workflows, and help prevent fraud with intelligent, timely insights.

The report mentions LS Central for its seamless connection to Microsoft Dynamics 365 Business Central ERP and its ability to integrate with third-party software solutions, including ERPs, eCommerce platforms, and loyalty solutions. Retailers running LS Central and Business Central can also tap into Microsoft’s built-in agentic AI and intelligent tools to support both daily operations and long-term growth.

“LS Retail is experiencing an exceptional year marked by bold innovation and meaningful progress,” says Kristjan Johannsson, General Manager at LS Retail. The company was also recognized in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers, as well as the 2024 Gartner® Market Guide for Digital-Business-Ready POS Applications for Tier 1 Quick Service Restaurants.

“What truly sets LS Central apart is that retailers using our software can benefit from Microsoft’s AI capabilities from day one, while many competitors are still building the foundations needed to deliver comparable features. We’ve already advanced several agentic AI initiatives, and our work was showcased during the Microsoft partner event Directions EMEA in Poland earlier this month. These achievements, and the growing interest we’re seeing from retailers worldwide, motivate us to continue pushing boundaries and delivering technology that elevates their ambitions.”

LS Central is the global POS and retail management software by LS Retail, which powers over 110,000+ retail and hospitality locations in 157 countries across 20+ industries.

Gartner, Market Guide for Unified Commerce Platforms Anchored by AI-Enabled POS for Tier 2 Retailers, 27 October 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Objectivity disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.