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Tantalizers Plc. was established in 1997 and is today a leading fast food company in Nigeria. Tantalizers provides direct employment for over 1,800 Nigerians and support hundreds of suppliers and their employees across the country. The company presently has 50 outlets with 6 warehouses to support. These outlets are spread across Lagos, Abuja, Ibadan, Port Harcourt, Abeokuta, Ondo, Akure, Ado-Ekiti and Oshogbo. The growth has been achieved using expansion by company owned outlets and franchising.

Business case

Initially Tantalizers used a software called SEZ for finance controlling. The system lacked the built-in capabilities to enable Tantalizers to efficiently adapt and streamline core processes such as Inventory Control, Financial Planning, Purchasing and Sales. Consolidating information was a time-consuming process that led to delays in reporting that hindered decision making and due to lack of availability of updated online data, real time information availability across the company was limited. Lack of integration between departments also posed a serious problem to accounting in relation to effectiveness of sales, purchasing, inventory costing, production control and forecasting and planning for sales budget. Tantalizers needed a more flexible software system on a common platform to manage its operations and offices.

The solution

After evaluating a number of different ERP systems, Management at Tantalizers decided to implement Microsoft Dynamics ERP with LS Central for restaurants with help from Microsoft Gold Certified Partner, Godrej InfoTech Limited. LS Central for restaurants extends core functionality in Microsoft Dynamics ERP to meet the administrative, finance, and operational needs of the QSR Industry. The LS Retail software solution includes some important functionalities like:

  • Completely Integrated QC Module in case of Incoming, Finish Product and Material Transfer
  • QEHS Module (Quality Environmental, Health and Safety) to capture important information
  • Production Plan Location Wise / Section wise daily Production Plan basis  on the HUB & Spoke Modal  for ALL / SF / RM / FG Items
  • Analysis of Sample Consumption / Staff Lunch / Wastage / Water Loss / Bad & Damages etc. entries


The LS Central for restaurants solution has brought about a remarkable improvement in the turnaround time as far as the customer service is concerned. Tantalizers has been able to optimize its organization resources and create business process efficiency. The product simplicity and transparency has allowed to measure business performance and helped Tantalizers to become more flexible by adapting more quickly to changes.

Now, with a flexible, powerful system, Tantalizers has strengthened operations through better reporting and increased the efficiency of key processes by up to 70 percent.

  • Business Integration for all department
  • Consolidated Financial Data
  • Compatibility with other Microsoft products like excel, word.
  • Better Inventory Management
  • Improved adaptability and transparency
  • Real time reporting

The LS Retail experience

  • REDUCE total cost of ownership
  • READY for a change in your business and customer behavior
  • INCREASE efficiency
  • DYNAMIC systems initiative
  • ALLOW business transparency
  • MAKE up-to-the minute decisions
  • FEWER mistakes
  • OPTIMIZE your purchase
  • IMPROVE your merchandising
  • INCREASE stability, resilience and speed

Microsoft Dynamics with LS Central for restaurants has ensured a single consolidated view of critical business information along with streamlined workflows and strong inventory controls, helping us create an efficient system in place for enhanced customer experience and maximum employee productivity.

Dilip Kant Jha, CIO

LS Retail implementation partner

Godrej Infotech

Godrej Infotech Ltd is a software services and consulting company headquartered in Mumbai, India. It has multiple sales and delivery offices and operates in the Middle East, Europe, APAC, and USA regions.

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