Gran Jonquera Outlet & Shopping is an innovative shopping mall that combines fashion and fashion outlet. It consists of more than 50 shops including restaurants, grocery stores, drugstores, a pet shop, a hotel and even a small 5D Theater. The Escudero Group owns various of these businesses, among which are several supermarkets, restaurants, a hotel and a sports shop.
The Escudero Group has experienced a rapid growth over the past 15 years. However, they felt that their IT system was no longer supporting their progress and even becoming a hindrance for further expansion, especially for opening new businesses. The opening of a new supermarket was the turning point in the decision to change business management system. They were facing issues due to their IT infrastructure and risking to jeopardize the opening due to dispersion and duplication errors. Managing over 11,000 product codes, more than 20,000 annual deliveries and thousands of product lines, required to have a reliable and robust software system that minimizes the chances of error. In short, they wanted to:
The errors, which affected so much the previous system, were successfully eliminated. As Albert Puigvert, Project Manager, noted "I have over 30 years in the IT retail sector, I have overseen many implementations and I can say this is the first time that the error level is close to zero". Today, no manual input codes are used during the whole selling, distribution and storage process. The entire cycle is fully managed and operated by the system through PDAs and output scanners. Thus, drastically improving the customers’ shopping experience with the implementation of safe, fast reliable, and adaptable POS terminals.
In this sense it was calculated that the return on investment (ROI) for this project would be achieved in less than two years.
With experience in over 200 business sectors, Aitana can support you in finding the best software solutions according to your specific needs and bring invaluable experience to your business.Connect