Tinol Paints International


Paint manufacturer turns to LS Retail solution to expand and grow

Tinol Paints International is a leading Lebanese manufacturer of quality paints and coatings. Founded in 1956, the company has built a reputation for developing and producing specialized coatings for a wide range of applications, from heavy-duty industrial paints, to floor and architectural coatings to fire retardant and specialty coatings. Tinol today produces over 500 types of paints. The company has built a solid reputation, which lies on the quality of its items and on its polite and competent customer service.

Time for change

Tinol’s management system had been creating problems to the company for some time: the software had big limitations, and the company could not get proper reporting. Samir Saab, IT Manager at Tinol Paints International, said: “We had been using this system for years, so the decision to switch to a new one was very hard. Expanding our old system was prohibitive, in terms of changing the different components, modifying the existing software and interfacing with other software.”

LS Nav wins over its competitors

Following an extensive assessment period, in which it considered Oracle, SAP and Microsoft ERPs, the company chose to implement LS Nav, based on Microsoft Dynamics NAV 2013. Chaker Saab, Chairman at Tinol Paints International said: “We took our time in evaluating the options. We wanted to make sure we got it right. However, it became clear that by using LS Nav we could grow our business both internationally and regionally.”

Fast implementation with the help of a trusty partner

The company began rolling out LS Nav with the help and support of LS Retail’s partner Megatek International. Megatek is a Microsoft Dynamics Gold Partner and Microsoft Dynamics President’s Club member that has been providing solutions for retail and distribution businesses in the Middle East for more than 20 years. The company has more than 185 active customers and was selected to advise and assist Tinol.

LS Nav: central control, superior customer service

Since implementing LS Nav, Tinol has gained precise insights into its inventory requirements and improved its supply chain, making it more efficient. With LS Nav Tinol can now better manage its expenses, cash flow, invoice processing and pricing. The company has also been able to create more effective and to-the-point marketing strategies. LS Nav allowed Tinol to link the new platform with its color-matching software, which is connected to POS color dispensing machines, enabling its large number of outlets to track custom colors. This has improved not only the company’s ability to serve customers, but also Tinol’s supply chain. Tinol is currently developing advanced reporting functions to ensure more accurate business decision making. Future plans also include the introduction of the manufacturing module and integration with Microsoft Dynamics CRM. Chaker Saab added: “We now have a strong platform for growth and we can already see the benefits. In fact, we’re actually expecting ROI within 2 years, which we believe, given the scope of the implementation, is actually a very short time frame.”

We now have a strong platform for growth and we can already see the benefits. In fact, we’re actually expecting ROI within 2 years, which given the benefits that Dynamics NAV is delivering is actually a short implementation time.

Chaker Saab

Implementation Partner


Megatek has been implementing Microsoft Dynamics NAV and LS Retail solutions since the year 2000. Today there are more than 150 installations in Lebanon and many others in neighboring countries, making it one of the largest supplier of computer-based inventory management and Point of Sale solutions in the area.