LS Retail Blog | eCommerce

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By Giada Pezzini -
How to use your loyalty program to enhance the customer experience in-store

There is no doubt that loyalty programs can bring great benefits to customers and businesses alike. In fact, 81 percent of consumers say that loyalty programs make them more likely to ...

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By Petur Sigurdsson -
6 quick tips for e-commerce success

The retail industry is undergoing a dramatic shift, with eCommerce capturing a larger share of sales than ever before. The National Retail Federation (NRF) predicts that online retail ...

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By Petur Sigurdsson -
Run a successful loyalty program in 5 easy steps

Loyalty programs can be an effective way to reward regular customers, drive repeat business and deliver great customer service. However, not all plans hit the mark. A badly designed loyalty ...

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By Giada Pezzini -
Why smart online retailers are opening physical stores

According to McKinsey & Company, in 2020 80% of US retail sales will still happen in brick-and-mortar stores. Pure-play digital retailers (retailers selling only through their online store) ...