LS Retail Blog | Joerg Schmikale

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Joerg Schmikale

Joerg Schmikale, having more than 25 years of experience in the retail industry, has been working since 1999 as lead consultant with LS Retail. As business analyst he works both with Microsoft Dynamics AX and NAV.

Posts by Joerg Schmikale

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Trains, planes and ferry boats: finding the right software solution for each travel retail business

Traveling is a key part of human nature. We have always been on the move, even if our reasons for traveling have changed over time. Today more and more people can afford, and decide, to ...

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Dog on Board, or how cruise and ferry lines can add value with pre-booked services

“Dear Mrs. Smith, thank you for having been our guest on our mini cruise,” the email begins. “Your opinion is very important to us, and we would really appreciate your feedback.”

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How flexible software solutions can help your restaurant survive during times of uncertainty

“We’re living in difficult times,” says the CEO during the quarterly staff meeting. “But,” he continues, “if we work even harder and display great teamwork, we’ll manage”. Does this sound ...

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Cruise liners – cities on the seas, the malls of the future

German Baltic Sea coast. A small harbor village with a beautiful old town within walking distance, 42,000 inhabitants. It is a fantastic June summer day. In the harbor, a fisherman lands ...

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Are you putting your customers first?

Customers are at the heart of your business – that’s an old adage you know. What you may not know, though, is that increasingly customer relations determine a company’s economic value. As ...

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How to attract more customers without discounting

Discounts, discounts everywhere. Is there any time in the retail year when there is no 'Sale', when retailers won’t find a special reason to give discounts? Discounts for end-of-season ...

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Retail POS and software systems for festivals and events

City festivals, music events, sport events of just these day soccer public viewing – people are attracted to dozens of activity options each week. All these events have one thing in common, ...

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Cash management in retail operations – important today, even more important tomorrow

Looking at the news these days, it would seem that the era of cash payments is coming to an end. Is this goodbye? The latest news I heard in this regard was that the European Central Bank ...

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Are you getting the most out of your loyalty program?

From the Millennials - the tech-savvy generation that can’t remember a time without the internet – to their parents, modern consumers are characterized by being busy, connected and ...

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How to be innovative in a rapidly changing business world

The digital world has been transforming the business landscape for the past twenty years. Companies must transform if they want to stay relevant. But how can you stay on top of the wave, ...

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6 clever ways to cut cost at your restaurant

Restaurant operators survive on slim margins, and cost cuts are an unpleasant but often necessary part of the work. There are, however, smart strategies to save a buck, and then there are ...

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To succeed in retail, put the customer in the driving seat

Drawing from different survey and analyses that I have read, the key retail business trends for last year can be summarized as: Ensuring a top-to-bottom customer centricity Implementing new ...

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More control or fewer mouse clicks? Individual balancing is the key

You may have read or heard these words before: “Trust is good, control is better”