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Traveling is a key part of human nature. We have always been on the move, even if our reasons for traveling have changed over time. Today more and more people can afford, and decide, to ...
“Dear Mrs. Smith, thank you for having been our guest on our mini cruise,” the email begins. “Your opinion is very important to us, and we would really appreciate your feedback.”
“We’re living in difficult times,” says the CEO during the quarterly staff meeting. “But,” he continues, “if we work even harder and display great teamwork, we’ll manage”. Does this sound ...
German Baltic Sea coast. A small harbor village with a beautiful old town within walking distance, 42,000 inhabitants. It is a fantastic June summer day. In the harbor, a fisherman lands ...
Germans are very accurate. At least this is what is Germans frequently hear from people of other nationalities. But is this indeed true? In German business schools we are taught that ...
Customers are at the heart of your business – that’s an old adage you know. What you may not know, though, is that increasingly customer relations determine a company’s economic value. As ...
Discounts, discounts everywhere. Is there any time in the retail year when there is no 'Sale', when retailers won’t find a special reason to give discounts? Discounts for end-of-season ...
City festivals, music events, sport events of just these day soccer public viewing – people are attracted to dozens of activity options each week. All these events have one thing in common, ...
Looking at the news these days, it would seem that the era of cash payments is coming to an end. Is this goodbye? The latest news I heard in this regard was that the European Central Bank ...
You may have read or heard these words before: “Trust is good, control is better”