The retail industry is tough, fast-moving and extremely competitive. From multi-channel presence to complex inventory to enhanced customer service, retailers face an increasing number of challenges in their day-to-day operations.
Omni-channel retail is a major part of business today: customers around the world increasingly want to be able to access their favorite brands, get information and shop through a variety of channels. E-commerce sales continue to grow rapidly while traditional stores are being transformed into show rooms and entertainment centers. Mobility is expected more and more not just outside the store, through apps and loyalty schemes, but also inside the shop itself.
Managing a multi-channel operation is hard – it becomes even harder when too many IT system are in place to handle the different sides of the business. Different platforms often cannot communicate properly, creating inconsistent data, waste of time and uncontrolled costs.
LS Nav is a complete retail management system with all the functionalities retailers need to manage their whole business operation efficiently, from head office to POS terminals.
No matter which industry you are in, with LS Nav you can oversee and run your business centrally from the back office. Track sales, stock and productivity live on all your sales channels: physical locations, e-commerce platform and mobile app. React fast and effectively when circumstances change, to minimize your risks and maximize your profits.
With LS Nav you will work only on one fully integrated and complete platform, saving on software and system administration costs as well as eliminating the hassle of dealing with multiple different IT systems. In turn you will:
LS Nav will give you better control and overview of your operations through a number of modules, which will help you:
LS Nav helps and supports your sale and marketing strategies aimed at attracting new customers and enticing your existing ones through:
By managing your inventory in an optimal way, LS Nav can help you:
LS Retail allows us to dispatch the right material, at the right time, to the right shop, and in the exact amount as needed. And more important, the replenishment functionality makes sure that everything is stored and shipped automatically
- Tom Vermeylen
The seamless connection between the head office and the stores ensures that all data is synchronized, which has increased our reaction capabilities and given us tools to study our customers. This also allowed us to implement loyalty programs.
- Ricard Esteve
LS Nav is cloud-enabled. As more and more retailers are trusting their computing infrastructure to cloud-based providers, you too can ride the cloud. Run LS Nav on Microsoft Azure in Office 365, and access your data from anywhere. You can run the solution in a data center of your choice, hosted on-site or via a 3rd party hosting provider.
Ensure loyalty by putting your customers at the center of your in-store, online and mobile operations. With the LS Nav POS you can offer your customers invariably speedy and error-free sales transactions in-store. Establish customer-centric retailing across the channels through our suite of mobile applications, which link customer loyalty to personalized offers, promotions, incentives and product info. Build brand loyalty by enabling your customers to order out-of-stock and customized items.
LS Nav is an integrated system, built on Microsoft Dynamics NAV. Therefore, the POS, back office and head office all use the same application. This makes it possible to track individual transactions from the POS to the General Ledger, maximizing your control over the business. It also means that the users have access to other parts of the Microsoft Dynamics NAV application, such as Finance, Sales and Marketing, Warehousing and Service.
LS Nav offers a range of innovative mobile solutions for retail. Empower your staff and offer your customers a unique in-store experience by supplying your sales associates with mobile POS terminals. Enable your employees to carry out inventory and access product, sales and customer information on their handhelds. Add mobility and e-Commerce to traditional brick-and-mortar retailing, allowing your customers to approach you through their chosen touch-point.