How to build a successful restaurant experience in Covid times [ONLINE EVENT]

October 08, 2020 @ 09:00 AM - 11:00 AM
online [gotowebinar]

Covid-19 is disrupting the F&B industry like nothing before it. With consumer behavior changing overnight, restaurants are left with two options: quickly adapt, or close down. ​

Those who have been hesitant to upgrade their technology may have no choice but to close their doors, wait, and hope customers will stick around. In the meanwhile, more innovative competitors are using their technology to quickly pivot their operations and reach their guests where they are. 

In Covid times, success depends on your ability to anticipate guests’ concerns, meet their changing needs, and use your resources effectively so you can stay profitable even when operating with a lower table count. Access to connected, reliable data will be crucial for successful restaurant operations.

Join LS Retail and Microsoft to explore how Microsoft Dynamics 365 with LS Retail software can take your restaurant through quick change and into the future, and how technology can help you stay relevant, connected to your customers and successful even during times of crisis.

Key takeaways:

  • Get insights into the trends driving the future of the restaurant industry
  • Discover what restaurant technology will bring success in Covid times
  • Learn how to make restaurant tech investments that drive returns, and how to get buy-in from your company, from Leon DeWet, a CIO with decades of relevant experience in the F&B industry
  • Learn from industry insiders why companies are moving towards managing restaurant chains with one system, instead of many
  • See the future of front-of-house dining


Participation is free, but please register now as seats are limited.


The event is open to hospitality and food service businesses, restaurateurs, hoteliers, as well as LS Retail partners and tech companies interested in becoming LS Retail partners.

Register today


Speaker (s)
Time09:00 – 09:05
Speaker (s)Jason Patrick, LS Retail
Time09:05 - 09:20
ItemSurviving and Thriving during COVID-19: An a la carte menu for your consideration
Speaker (s)Robbee Minicola, Microsoft
Time09:20 – 09:45
ItemFront of house, back of house: how you can keep your customers smiling
Speaker (s)LS Retail team
Time09:45 - 10:05
ItemRestaurant tech investments that drive returns: lessons from a CIO's experience
Speaker (s)Leon DeWet
Time10:05 - 10:20
ItemMicrosoft Surface insights
Speaker (s)Michael Mento, Microsoft
Time10:20 - 10:50
ItemPanel discussion and Q&A
Speaker (s)
Time10:50 - 11:00
ItemClosing and summary
Speaker (s)Jason Patrick LS Retail

For any questions, please contact us.

The speakers

Leon DeWet

Former restaurant CIO

Leon DeWet has been most recently Chief Information Officer and Vice President at Cracker Barrel Old Country Store, Inc for over 8 years. Previously he has worked in similar capacities in the restaurant industry for over 20 years.

Robbee Minicola

Senior Director, Global Partner Lead, WW Retail & Consumer Goods at Microsoft

Robbee develops and lands the partner integration strategy for retail and consumer goods. Although her prior roles were in business development, the customer service industry is in her blood, as she comes from from five generations of restaurateurs.

Jason Patrick

Regional Vice President – Americas

Jason is Regional Vice President at LS Retail Americas. He has over 23 years’ experience in enterprise software business development, sales and delivery.

Eric Miller

Regional Director, LS Retail Americas

Eric has spent the last 20 years working in the retail and hospitality industry.  A valued member of the LS Retail team since 2013, Eric has had numerous roles including senior consultant, solution architect, and now regional director for LS First. 

Michael Mento

Surface Specialist at Microsoft

Over the last three years as a Surface Specialist, Mike has been helping grow the Surface footprint focusing on large enterprise customers, covering retail, professional services, media & professional sports and law firms.

Why you should attend this online event [video]

Don’t buy restaurant management software until you read this

Learn the 7 most common mistakes food-service and restaurant owners make when selecting business software or POS systems, and how to avoid falling in those traps.

Download Today