Farmasía is an independent pharmacy located in central Reykjavík, Iceland. Farmasía offers generic pharmaceutical service as well as a great product range of vitamins, cosmetics and medical products. Farmasía aims to provide excellent customer service, offering a welcoming atmosphere and creating personal relationships with its customers.
Before opening its doors, Farmasía started looking for an ERP and retail system. The company needed a solution that could be set up quickly, as they wanted to be up and running in a relatively short time. Minimization of hardware and software operations was key, as the company didn’t want to expand their IT infrastructure at that time. At the same time, Farmasía wanted to be prepared for a likely expansion of the company in the years to come. The company contacted Rue de Net, an LS Retail implementation partner, to find the right system for their needs. Rue de Net recommended LS Nav, based on Microsoft Dynamics NAV, running in the cloud. “Running Dynamics NAV in Azure and LS Nav on the tills was a relatively obvious choice. The vast experience with LS Retail at Rue de Net resulted in implementation speed beyond the expectations of Farmasía. Using Azure dissolved the company concerns and provided the elasticity required for future expansions of Farmasía,” says Alfred B. Thordarson at Rue de Net, consultant and project manager of the Farmasía project.
Pharmacies in Iceland require integration with the governmentally run Icelandic Health Insurance, as well as the Social Insurance Administration. No software solutions in Iceland could provide a modern retail system, including ERP, and the required integration with the Icelandic Health Insurance. LS Nav being both a modern retail system, including an ERP, and a flexible platform where the required Icelandic Health Insurance integration could be developed, made it the platform of choice. The company used an LS Nav-based integration with the Icelandic Health Insurance, developed by Rue de Net, based on the Medicor pharmaceutical service system. This solution provides Farmasía with the necessary functionality to receive electronic drug prescriptions and send delivery information back to the Icelandic Health Insurance, as required by Icelandic law. LS Nav has provided Farmasía with a platform for growth, and all the tools the company needs to provide customers with great, modern service.
LS Nav was an easy choice for Farmasía. It provides the platform required to deliver a mature, fully functional, modern and flexible retail system with the added features required in the pharmaceutical field.Rebekka H. Aðalsteinsdóttir