LS Retail Blog

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By Kristjan Johannsson -
How to digitalize your pharmacy processes

The pharmaceutical market is very competitive: drugstores need to fulfil customer demands for great service, while at the same time satisfying complex legislations and regulations. As if ...

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By Petur Sigurdsson -
Why stores are transforming into entertainment centers

Today’s consumers are very busy, to the point that even when shopping speed and convenience are two of their main goals. What’s your hurry? Shopping can be fun, sure. But when you factor in ...

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By Giada Pezzini -
The retail of tomorrow is here: 5 trends you must be ready for, now

Technology is changing the way we enjoy products and shop for them, and the very definition of a store. As the where, how and who of retail change, retailers must master a new set of ...

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By Giada Pezzini -
What is an ERP system, and why do you need one?

Operating a retail business has grown increasingly more complex through the years. Today, consumers expect to shop in physical store locations, on their mobile devices, and on the web via ...

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By LS Retail -
5 phrases you should never (ever!) tell your customers

The number one reason customers do not return to retail stores is bad service, says Retail Doctor Bob Phibbs. And yet, most retailers appear unaware that they are disappointing their ...

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By Giada Pezzini -
5 ways to offer amazing personalized service in your restaurant

I’m a regular customer at my local coffee shop, so much so that when I walk in every morning to a friendly greeting, I don’t have to tell them my order. They already know that I want a ...

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By Giada Pezzini -
The future of retail: 8 key predictions

This is a year driven by speed, technology, and continuous change. Retailers will need to find a way to keep up, or disappear. We have spoken to experts and pros in the ever-changing retail ...

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By Petur Sigurdsson -
7 reasons why you need mobile POS in your restaurant

Mobile POS and mobile payments have become huge in the past few years; they will be even bigger in the future, experts predict. Analysts at 451 Research expect the number of installed mPOS ...

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By Carsten Wulff -
4 omni-channel failures that could easily have been avoided with a unified management system

An average customer journey today may include three, four five channels – and counting. Most people don’t even think about channels anymore: they just see your brand, no matter whether they ...

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By Giada Pezzini -
12 pros and cons of online, cloud-based POS systems

A good Point of Sale (POS) system is a key tool for retailers to increase sales, keep an overview of stock and provide high-quality customer service. It can, however, be difficult for ...

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By LS Retail -
9 surefire ways to annoy your customers

Perhaps you are one of those retailers who frowns when people enter their store looking for stuff to buy. Maybe you find customers touching all the nice stuff in your shop rude. And let’s ...

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By Alfa Sartori -
4 ways an outdated management system put a restaurant in trouble

How much trouble can an outdated management system cause to your restaurant? A lot – trust me. I used to work as a server at a full-service restaurant. The food and the ambiance were great, ...

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By Josefine Jensen Wulff -
How to deal with difficult diners in 5 simple steps

Thanks to the internet, today everyone can be heard virtually by anyone else. For restaurants, the explosion of review websites and online discussion forums means that it’s more crucial ...

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By Josefine Jensen Wulff -
Make your restaurant an Instagram sensation: six do’s and don’ts

Once upon a time, a restaurant could get popular just by virtue of your dishes’ quality; those days are over. Today, the looks of the food in your restaurant are as important as the flavor ...

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By Giada Pezzini -
How to create unforgettable marketing messages using psychology

For many companies, consumer behavior (why shoppers buy, or don’t buy, specific products) is a guessing game. As a matter of fact, consumer preferences are hard to predict – and that’s ...

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By Giada Pezzini -
10 quick tips to boost your holiday sales in-store

According to the 2016 UPS research Pulse of the Online Shopper, 38 percent of all purchases now come from cross-channel shoppers, that is consumers who shop both in-store and in at least ...

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By Josefine Jensen Wulff -
8 clever tips to build a successful e-commerce portal

Times of great disruption in the retail industry Digital has changed the way we shop. Online purchases, made via both desktop and mobile computers, are now so widespread that in the past ...

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By Josefine Jensen Wulff -
How accurate is your accurate inventory

Germans are very accurate. At least this is what is Germans frequently hear from people of other nationalities. But is this indeed true? In German business schools we are taught that ...

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By Josefine Jensen Wulff -
What you should know about modern diners to increase your restaurant sales

The typical restaurant goer is changing, and new generations of patrons are growing. Business Insider UK reports that 50 percent of 18- to 33-year-olds go out to eat once a week – which is ...