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How to reduce liability in your restaurant in 5 easy steps

How to reduce liability in your restaurant in 5 easy steps

During their daily operations, restaurant owners and managers have to address a large amount of liability risks. It is important that these are handled effectively, to maintain the good reputation of the business and guarantee it a future in a very competitive industry.

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Why retailers need to go mobile: data roundup

Why retailers need to go mobile: data roundup

According to recent research, retailers worldwide miss out on up to £6,6 billion ($10,2 billion) in revenue every year by not going mobile. With sales through mobile doubling between 2013 and 2014, and set to increase even further, the opportunities retailers miss by not investing in their mobile offering may be growing increasingly large.

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How to step up your customer service now

How to step up your customer service now

Companies are starting to realize that customers are at the heart of their business; increasingly, the quality of a company’s customer relations is becoming indicative of a brand’s worth.

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Is the Ghost Economy swallowing your profits? This is how you can get them back

Is the Ghost Economy swallowing your profits? This is how you can get them back

During the holiday season, unhappy customers took to Twitter their discontent about snags in their holiday shopping experience. They used the hashtag #GhostEconomy to mark their tweets where they complained about instances when retailers had failed them: from wrong delivery of items, to difficult returns even in the case of damaged items, to late order cancellations due to stockouts.

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Open your successful pop-up store in 5 easy steps

Open your successful pop-up store in 5 easy steps

Temporary retail outlets, also known as “pop-up stores”, have been materializing more and more frequently in cities around the globe. They are undoubtedly a smart way to test new markets, assess different locations and increase the visibility of the brand. Plus, they are way cheaper and less risky than traditional stores. Here is our advice on how to open a memorable pop-up store – in just 5 easy steps.

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4 easy tricks to sell effectively

4 easy tricks to sell effectively

Every salesman believes his or hers sales techniques are effective: they are tried, they have been successful in the past and they will, therefore, also work in the future – and why not?
However, even the most seasoned salesman can up their game with the help of psychology. Mark Stuyt told us about the powers of surprise and novelty in sales, and gave us some tips and trick on how to become a better vendor.

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