LS Retail ehf. has a quality management system that is certified according to the ISO9001 standard.  The company is dedicated to a quality policy that will ensure that its products are developed according to proven processes that bring stability and quality to the end product.

The company is dedicated to the quality policy that will ensure that its products and services fully meet the requirements of its customers at all times. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal.

Quality Policy Statement:

• We offer stable, diverse and specialized services that are aimed at identifying and conforming to the needs of our customers. Our ambition is to distinguish ourselves with fast, direct and cordial responses.
• We look at our customers as our partners – when we cooperate and work together the result is optimal. We display finesse and directness in our demeanor and strive to always create a positive atmosphere and cheerfulness towards others. We respect the time of one another, keep our promises and respect confidentiality.
• We work according to the principles of ISO9001 and continuously strive to improve the efficiency of the quality management system.
• We work according to the laws and regulations that apply to the operations of the company.